BMW of Clear Lake Reviews & Testimonials
Looking for testimonials and reviews about BMW of Clear Lake? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Men I love Mr.JZ he welcome me with a smile I love that kind of greeting Keep a person like that at your place they will love him.
Lucas was great, pointing out, giving info and telling about specials, etc. He even had David in the Service Dept help me in deciding to go with the Pirelli tires for which I was able to get the $100 rebate. Can’t express how pleased I am with BMW and Lucas and David. You all are GREAT!!! Thanks.
They had great service and I will definitely go back next time in the future
Had a great experience at BMW clear lake. We were helped by Yusuf who was very professional and made the buying process very easy.
Great customer service! Service department has been a great experience. Would recommend to those who truly want the customer service and value of your time.
David T. always takes care of me and my BMW. Very professional and prompt with the service.
Lukas did an outstanding job. He kept me informed as to the status of the repairs
Excellent service from start to finish! I highly recommend this dealership. Courteous, friendly, and professional!
BMW of Clear Lake is dedicated to customer service and utmost quality in customer experience.
I needed New tires from my 2022 BMW X3M. After getting quotes from several tire shops, I reached out to my dealership and their price beat everybody by several hundred dollars. The entire staff of Clearlake BMW has been amazing special shout out to Ahn in sales and Lukus in service!
Great professional service and great communication on behalf of Henry Fernandez. He made everything clear and he was very knowledgeable on what he was explaining to me, as a client that gives me peace of mind. I recommend this service place to anyone
Service advisor Mr David Tyson is always a good guy to deal with. He is always very professional and we value his input. Sales specialist Yusuf and his manager Senad helped us get the best deal for the vehicle we are looking for and made us seal the deal.
We had a flat tire and they were able to get us in the same day. William was very helpful and even though there was a delay at our end , William and the service team made sure we had our tire replaced before they closed.
Nita London…thank you for an amazing experience! Everyone here was friendly and top notch!
The service department israted #1 as far as I’m concerned. I make an appointment & they can deliver me home or to work. They get the review of maintenance & what is optional or necessary next for me to review. This time there was a warranty I did not know about that saved me over $600 on the thermometer! Yes, I am happy! Nice people that take care of me & my car!
This was my first visit to the service department. Radar helped me from start to finish. Excellent customer service
The service went above and beyond my expectations especially with how helpful the advisor/technician was and the online status reports.
Great service advisors, very receptive service area. They are very transparent about any services bring done to my car and what those services will cost.
Good attitude and excellent communication, for all personnel. I’m recommending this location on town..!
I’ve bought a lot of car in my 62 years this was by far the best I have experience with a dealer ship ! Sales man was the best by far ! Thank you Jorge Martinez for making it so easy
My service advisor was Lucas. He was very professional and personable. He was friendly and polite. I will continue to use your Clear Lake BMW location for service because of Lucas.
BMW of Clear Lake are very responsive, thorough and are really looking after your interests. I will definitely use them for all my needs for my 540i. What a great service. All the staff is very helpful, friendly and respectful - especially Joe Zuniga!
Rader is one of the best service advisors I had had with bmw. Always goes above and beyond expectations.
I found Great staff, and was really happy with the awesome prices! Thank you Much!
Customer service was outstanding, highly recommend visiting. They will meet your needs and be available to answer questions
I have been buying and servicing my BMW’s here for years, only place to go!
David Tyson (service advisor) completed everything requested and delivered on time. Video from technician showing what was done is fantastic and very informative.
Excellent service and David keeps me updated on service progress. He handles all the details and provides great recommendations.
Great communication and customer service. They did a great job every time I arrive. Thank you for everything.
Very efficient and the work was done with quality. Staff members are very professional in handling.
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future.
Great customer service! Very knowledgeable and understanding employees. Took my car in and walked me through the process.
I’ve bought 3 cars from BMW Clear Lake. Each time I’ve been treated fairly.
The dealership provided great customer service from the beginning of the intake process to completion of the work.
Darrell Foster and BMW Clear Lake exceeded my expectations and made the buying process quick and easy. Haven’t purchased a vehicle in a while and was honestly expecting the “normal” car buying experience. Zero pressure and straight forward. Very happy with my car buying experience.
Fast efficient service great communication would recommend this dealer and service center that’s all for now thanks
Great buying experience with BMW Clear Lake and a highly trusted sales advisor, Jorge Martinez who made the whole process very smooth
Been dealing with BMW Advantage for 20 years, both sales and service, way above average.
I recently visited BMW Clear Lake for a service appointment and had an amazing experience thanks to James. He provided exceptional service, keeping me updated every step of the way. His professionalism, friendliness, and attention to detail made everything seamless. I highly recommend asking for James he truly went above and beyond to ensure my BMW was well taken care of.
Mr. R. Evans is the best and has impeccable customer service skills. He always goes above and beyond to make sure he understands the issue and brings the right solution.
Extremely professional, friendly, and punctual. My service advisor, David, kept me informed throughout my visit.
Nita London is the epitome of fantastic customer service. And the dealership has the selection to make the choice that is exactly right for each buyer.
Best dealership there is very understanding and got you comfortable to get a car love the experience
Lukas my service advisor was very thorough got me in and out in the amount of time He specified
Thank you for the technical professionalism with my X3! You always take good care of me!
We made our first purchase @ BMW of Clearlake this past weekend. A1 Experience from start to finish. Irving went above and beyond to get us the best deal on an Escalade, He made sure to get us the most for our trade in as well. The finance team made sure to get us a platinum warranty for next to nothing. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Great experience overall!
Harry Fernandez my advisor was an excellent help to make adjustments on my. X7 . Very explicit on the details. I will give him a 7 stars instead of 5. Excellent service consultant. They also clean and wash the vehicle perfect. See him next time. The coffee is the best in houston.
Nicholas has been my service person for the last 11 years!! He is the best!!
David Tyson is an excellent service advisor. Love my 10 yr old BMW. The service department is better than most. My only complaint is the cost of repairs. Too much!
BMW of Clear Lake is a great dealership which a great sales experience as well as great customer service.
Friendly and quick service. Joe Zuniga is the best! He kept me informed of the progress and I got my car back the next day. He even took the time to go over what my warranty included when I picked my car up.
Great customer service. The facility is very well cleaned. Good condiments, coffee, water soda. Just a great environment
The BMW dealership is simply fantastic. From GM Mr. Shine, Andrew Guerrero, Harry Fernandez , James Rose and members of the Finance and Warranty Department, we have only received kind, prompt and excellent service. We have bought Lexus and Infiniti autos elsewhere. Hands down, The 2022 BMW X5 Hybrid outclasses these superb brands. Thank you from happy clients in Galveston.
Josh Rucker and Josh Shives went above beyond and made our first BMW experience top notch!!
Very attentive to my needs and always courteous and understanding when I explain whatever might be going on with my BMW.
The service team always makes me feel welcome and delivers on promises and timing which is huge
Alex, is an excellent salesman! His customer service is Great and he makes one comfortable!
Nicholas provided outstanding service and support. He even took the time out to verify my questions.
Great service and customer service . Everything done as expected and at even a lower cost.
Harry my service rep has always gone out of his way to help me with my vehicle, "Harry" always maintains a high level of attention, genuine care for my automotive needs, and most importantly he provides a clear explanation of the diagnosis. I HAD SWORN OFF PURCHASING ANOTHER BMW, EVER. But due to the overall patientce and transparancy "Harry" provided me during a stressful, high cost repair situation with my BMW is the only reason I would ever buy another BMW agian. I am a General Contractor, and I understand the importance of having people like &...
The nearest dealership to me is BMW North Houston. I drive from the Northwest side of Houston to BMW Clear Lake for one reason only, Raider Evans. Raider has been my Service Advisor for the past 7 years. Raider is knowledgeable about ALL products , patient and above all very honest. I trust him with my vehicle which I why I have followed all the way to Clear Lake. Raider makes the entire process effortless and always willing to provide valuable insight pertaining to the maintenance of my vehicle. If you are looking for an honest, knowledgable BMW advisor, ask for Raider ...
Excellent sales consultant, sales manager, finance guy, tech guy. All business conducted professionally and in a thorough and efficient manner. I am confident this will continue after sale.
My car had presented some issues with low pressure tire(s) in the last 4 weeks. During the visit on Monday (October 21) the assessment of the tire situation was thorough and could identify the root cause. Now we’re back on the road safely.
Mr Zuniga was a delight to work with , he listened and got all of my repairs taken care of. I love the detail they do to repair my car its amazing how much they really care.
The very best in the Houston and surrounding areas for quality of service, and service after the sales
Easy service scheduling. Awesome customer service. Very quick turnaround time. Detailed and thorough technicians. Top tier customer accommodations.
Great sale Person very easy buy will recommend to all my family very good experience great dealership
It was my first time using their Service Department and I had a great experience.
Nick Strehl, was fantastic. Excellent service from both advisor, and dealership. Was very considerate, and helpful!
BMW Clear Lake provided great service as usual, finishing service on my vehicle quickly in a no haggle fashion
David Tyson, service advisor, is fantastic representative of Clear Lake BMW. He is professional and a person of great integrity. Thanks for looking out for the customers!!
Every time I take my vehicle to this dealership, I am amazed at the quality of service that I receive. They are professional, courteous, and efficient.
James was polite, friendly and a pleasure doing business with , I would definitely recommend bmw clear lake for your bmw needs !!!
I went for routine work on my vehicle yesterday and was amazed at the professionalism of everyone there.
BMW of Clear Lake is the dealership I prefer to bring my vehicle for service. The staff are considerate and helpful.
Good experience good service and fast people really friendly and I recommend Harry he is good person 👍 💯
Cheryl was great to work it . Great service fast and efficient.
Excellent service. Definitely recommend this company. They know how to treat there customers. I will be back.
Cheryl was amazing. She wasn’t my initial service specialist but she came in and handle things very well.
Lucas is very polite and attentive. He never fails to compliment how beautiful my car is and he always makes you feel like you are important.
Great service from David with my maintenance appointment the other day! The visit was very pleasant!
Quick and friendly service!
Wonderful!!! I most definitely will be doing business there again. My salesperson Nita was amazing.
I would recommend this location as a good place to take your vehicle for service .
Lukas took care of all my services for my BMW and answer all of my questions. Will highly recommend BMW of Clearlake
All of the BMW of Clear Lake employees was very courteous, helpful and very professional. After buying our new BMW, I left the dealership feeling good about the price and the financial decision.
Rader was very professional and attentive. I received great feedback regarding my car and service was excellent. I love Clear Lake BMW always friendly faces and great service
I worked with Trong Nguyen when purchasing my car and could not be happier with the experience. Like most, I dread the song and dance of buying a car; visiting multiple dealers, negotiating prices across several vehicles, getting packages forced on you, etc. can be exhausting. It is a much different experience working with Trong. He’s exceedingly knowledgeable, a straight shooter, service focused (instead of deal focused), and cares deeply about the customer experience. I highly recommend if you are in the market for a BMW.
I had to take my car in for the normal oil, change and maintenance. I was able to get my car back the same day. I’ve service rep. David was very helpful, as always!
In for a front window recalibration after replacing. Easy appointment set up and contact. Thanks
I just drove in to have a flat tire checked and fixed. Thank you for taking care of it. Y’all are great
Excellent customer service, clean & well organized facility. Radar kept me fully informed about the status of my vehicle and was clear & concise about the explanation of the repairs to be completed. Great experience!!
No issues on sign up. Best service ever got notified when the car was done.
Reviews & Testimonials | BMW of Clear Lake