BMW of Clear Lake Reviews & Testimonials
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Every time I take my vehicle to this dealership, I am amazed at the quality of service that I receive. They are professional, courteous, and efficient.
James was polite, friendly and a pleasure doing business with , I would definitely recommend bmw clear lake for your bmw needs !!!
I went for routine work on my vehicle yesterday and was amazed at the professionalism of everyone there.
BMW of Clear Lake is the dealership I prefer to bring my vehicle for service. The staff are considerate and helpful.
Good experience good service and fast people really friendly and I recommend Harry he is good person 👍 💯
Cheryl was great to work it . Great service fast and efficient.
Excellent service. Definitely recommend this company. They know how to treat there customers. I will be back.
Cheryl was amazing. She wasn’t my initial service specialist but she came in and handle things very well.
Lucas is very polite and attentive. He never fails to compliment how beautiful my car is and he always makes you feel like you are important.
Great service from David with my maintenance appointment the other day! The visit was very pleasant!
Quick and friendly service!
Wonderful!!! I most definitely will be doing business there again. My salesperson Nita was amazing.
I would recommend this location as a good place to take your vehicle for service .
Lukas took care of all my services for my BMW and answer all of my questions. Will highly recommend BMW of Clearlake
All of the BMW of Clear Lake employees was very courteous, helpful and very professional. After buying our new BMW, I left the dealership feeling good about the price and the financial decision.
Rader was very professional and attentive. I received great feedback regarding my car and service was excellent. I love Clear Lake BMW always friendly faces and great service
I worked with Trong Nguyen when purchasing my car and could not be happier with the experience. Like most, I dread the song and dance of buying a car; visiting multiple dealers, negotiating prices across several vehicles, getting packages forced on you, etc. can be exhausting. It is a much different experience working with Trong. He’s exceedingly knowledgeable, a straight shooter, service focused (instead of deal focused), and cares deeply about the customer experience. I highly recommend if you are in the market for a BMW.
I had to take my car in for the normal oil, change and maintenance. I was able to get my car back the same day. I’ve service rep. David was very helpful, as always!
In for a front window recalibration after replacing. Easy appointment set up and contact. Thanks
I just drove in to have a flat tire checked and fixed. Thank you for taking care of it. Y’all are great
Excellent customer service, clean & well organized facility. Radar kept me fully informed about the status of my vehicle and was clear & concise about the explanation of the repairs to be completed. Great experience!!
No issues on sign up. Best service ever got notified when the car was done.
I truly am grateful for the service department & my customer service Rep Rader Evans… he was patient , informative & friendly! I would highly recommend BMW Advantage of ClearLake!😀. Thank you!
I worked with Joe to purchase my vehicle. He made the whole process clear and stress/pressure free. I had struggled with other dealerships in the area and expressed my concerns to Joe. He made sure to put an end to all that and helped me end up in the car I really wanted. Thank you to Joe and the rest of the team!
Clean, new facility, with competent, professional employees. They always try to make my visit as enjoyable as possible.
I have done business with BMW of Clearlake for several years and their devotion to customer service is unmatched by any other dealership. The entire staff is courteous and attentive.
It could have not been easier to schedule. My circumstance required that I have my 440i picked up at the house. My time has been spread lately. The accommodation could not have come at a better time. The routine maintenance was completed in a very timely fashion, and the car returned in time for me to make a dinner I had made. Thumbs up and five stars!!
Cheryl was an amazing help with explaining the services provided. We have been coming to her for years for our service and she’s the reason we keep coming back!
Anh Dang(Sales), Nathaniel D.(Finance) and Chip Chappee(Service) are all Amazing to work with there! Purchase twice in under 2 years. I would not go anywhere else for a BMW.
Great service and Mr James Rose took care of me and got my repairs fixed in a timely and professional manner
I have had a terrible experience dealing with this dealership and their parts department. I have a 2019 Mini Countryman and ordered a roof and bike rack. The North American Mini Parts Depot is connected to this dealership - Clear Lake BMW. The problem is the bike rack stabilizing bar did not stay up and when you lift a 30 lb. bike on the top of a car there is nothing to help stabilize it so that you can strap in the tires. Unlike a Thule roof rack system, It is poorly designed. This is not the fault of the dealership; however, ...
Rader in the service department was so kind, considerate and outstanding. So very nice to work with.
After traveling from Illinois it was a relief to see the car and it was perfect, exactly how it was advertised.
I saw the car on line and traveled from Illinois to Texas to collect it. It was just how they advertised it. Perfect!
Shona was a great salesperson, would 100% buy from again. Entire process was quick and easy. Pricing was fair.
Yusuf Ozcelik is the best sales person my wife and I have ever worked with. Will recommend to family and friends 100%
Rater is very good communicator and like how he is always in good mood. Will always request him
Professional; Excellent customer service during each visit to ensure I was satisfied; Super clean facility; My sales agent was very kind, helpful but most all non-judgmental! I would return here before any other dealership I have purchased from previously.
Great service. Chip Chappee is the best. Had him as my service advisor for a long time and he is always upfront, courteous and works for you. Too sad he is retiring. But the entire dealership experience has been stellar from the time I ordered my M vehicle. Kudos to a great team!
Great service!
I was able drop my car off early. Because Cheryl Simons has been our advisor for years, she took care of us immediately. We are always treated like we are special.
Chip and the service team did an amazing job!
Excellent customer service. Exceeded beyond my expectations. Great communication. Staff is very informative. 5 stars.
Harry Fernandez is the best advisor i have ever had
Great quick service.
HIGHLY recommend George Martinez! Great to work with, no pressure and entire transaction was smooth and done in under a couple of hours. Visited 2 other BMW dealerships before walking into BMW Clear Lake and I closed the deal asap with him after 2 other dealerships couldn't. Awesome person and extremely knowledgable about all the BMW's! He will be getting all my future business.
Yusuf did way up and beyond finding me a new SUV. He was very patient and very calm dealing with me.
Harry was the best Adviser.
I've been bringing my car to BMW of Clear Lake for some time now, and I must say, the service has always been top-notch. However, the main reason I continue to return is because of Harry Fernandez. Harry is absolutely amazing! His attention to detail, professionalism, and genuine care for his customers are unparalleled. Every time I bring my car in, Harry goes above and beyond to ensure everything is done perfectly and that I'm completely satisfied. It's rare to find someone so dedicated and passionate about their work, and I can't recommend him highly enough. ...
Requested service done in a timely fashion. Comfortable waiting area; enjoyed coffee maker and big screen TV
Chip Chappie worked with my schedule and got my car serviced in a very timely manner - He is what makes BMW of Clear Lake service center one of the best around.
great communication
Awesome customer service from the dealership. Big thank you to Jamel Russell I should up with a car emergency n like a perfessional he took care of me n my car. Thank You
The BMW Service Team is amazing! They provide excellent customer service and care and outstanding service to my vehicle every time. I will always be an Advantage Clear Lake BMW customer! Thank you Nick Strehl and team!!
For 35 yrs Robert Chappee has always taken great care when I bring my car in. I trust his judgment very much. I have the utmost confidence in Chip and in this dealership. I give Chip & BMW-MINI Clear Lake 5 stars each! You can’t beat driving a BMW!
I love Advantage BMW. When I purchased my car there I got exactly what I wanted and eveey one was very helpful. Now I take my car there for service. They are very honest and don't try to upsell me.
But initially problem not fixed. This is frustrating after >$8000. In services.
My husband has been going to BMW Clear Lake for years and was always happy with them. This time, I purchased a vehicle and it was so easy and effortless. Had great customer service and great communication.
David was very professional and explained everything clearly. I will definitely recommend the dealership to family and friends.
Great experience! Easy buying process from intake to finance an awesome professional experience. I would definitely buy another car from BMW of Clear Lake.
Great service Luka was awesome from start to finish or our visit definitely making it my go to dealer thanks
Excellent customer service
Jose’ was very nice and communicated well and promptly.
I highly recommend purchasing your next BMW at this dealership location. Staff is very friendly and will ensure you get a vehicle that meets all your needs. In particular, Yusuf helped me navigate the day with wonderful car choice which led to ultimately getting an amazing vehicle. Yusuf was very friendly, positive and patient during the entire time !
Great dealership. My advisor is Mr David Tyson and he has been amazing and all the other staff are very nice and great. Mr Tyson is extremely helpful and goes above and beyond to get everything fixed. Always making sure that I had a loaner car when my is being serviced. Highly recommend BMW of clear lake
I was completely impressed with Jamel's professionalism and customer service. His customer service is second to none.
BMW took care of all my needs in a very professional and prompt manner. Very great service department.!
David was so exceptional to work with. I had to have a flat tire changed, and he had me in and out of the dealership in an hour--fastest time I've had in any BMW dealership! The entire staff here was very, very helpful despite being so busy.
Simple oil change at a reasonable price. Nice waiting area and quick service.
James Rose at Clear Lake BMW Is your “go to guy” for any service needs!! His experience, customer service, and willingness to help are the best we’ve ever experienced! Highly recommend!!!
It’s always a great sign when you the see the service manager in the drive line greeting customers and collaborating with the service advisor. Fidel is always hands on and very involved. I appreciate the great service and attention to detail.
Since 2009 I only come to the this location and Chip always does and has taken great care of my 6 vehicles. More than 5 stars is deserved. Side note is I moved 30 miles away and still come back to Advantage Clear Lake.
My experience today was very good. It took a little longer than expected but otherwise it was good.
Always stellar service and customer service!
I recently purchased a new i7 BMW from clear lakes. My salesperson Nita London was exceptional. I would recommend her to any potential future customer
Excellent customer service Jose was amazing. Everything was explained . Service was done in a timely manner
Excellent service. I explained the problems of my vehicle and the Rep knew exactly what was wrong. Jose advised and took care of it.
Always responsive to concerns and considerate of my time for maintenance and repairs. Easy to schedule appointments
Professional staff, comfortable waiting area. Staff communicated work progress during my wait. No issues here.
Jorge, Trey, and Josh did a great job on finding us the right vehicle and the the best price.
So far, BMW of Clear Lake has done a great job.
From service to quality honestly words don’t do you guys justice absolutely professional every step of the way so easy and no fuss the absolute best.
Excellent service. Very prompt and courteous.
Great dealership. I serviced my old car here and bought my new car here also. Nick S is the best service consultant I’ve ever worked with. Great customer service and a prices.
Jose was very informative on the service provided and called me to confirm the scheduled service and the expected delays
It's beautiful. Brand new, clean, nice waiting area. Love the service entrance so easy
Reviews & Testimonials | BMW of Clear Lake