BMW of Clear Lake Reviews & Testimonials
Looking for testimonials and reviews about BMW of Clear Lake? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Excellent service! Friendly and professional. Anh did a great job along with Antony and Justin!
Fast and Excellent Service! Service Advisor-Alyssa M. Was Always updating me thru the whole process and was very Knowledgeable on what was going on !!!
Clear Lake BMW has always taken very good care of my vehicles. They have honored commitments and keep me up dated when my car is with them. I have also purchased 6 BMW’s from them over the years. That has always been an easy prosess. Cheryl in service has taken great care of my vehicles over the years
Very professional and kind. They go above and beyond to ensure customer satisfaction. Will always take my vehicle to this location.
This dealership is always clean and luxurious, with well manicured, professional, and knowledgeable staff members.
Matt was extremely helpful. The service area was nice and clean. I would recommend the service department of BMW to surrounding areas.
Fabulous dealership. Everyone is so helpful, knowledgeable and welcoming. Our salesman was exceptional! I couldn’t be happier with this dealership.
I had a really great experience with the BMW service department. Luis was professional, organized, and friendly. The process was seamless from start to finish, and it was clear they have everything in place to provide excellent customer service.
Man this place is the best I love getting my car serviced here so much.
Great job! Honest and quick work. Great communication on the process and completion eatimate. Thanks
Rader was very responsive and persistent in following up with parts that needed to be ordered for repairs and finding work around for parts on long delivery times. Worked well with me. He gets my top rating.
They do work on modified BMWs and took the time to get it back on the road through the service center in the same day.
The people over at BMW Clear Lake are amazing! The receptionist, Samantha, was so sweet and answered all of my questions. The service is awesome!
I have gone to other dealership and this by far is the best one. We always use Radar as our Service Advisor. He know his stuff and it's always a pleasure to work with him.
Honest, fair and stay in their knowledge range. This is what earned my loyalty. Know what routine services they are competing with from independent and smaller service providers and adjust prices accordingly.
My experience with BMW of Clear Lake over the past several years has been extremely positive, including my most recent encounter on 8/31/26. I’ve purchase two vehicles from them which was a good experience…including finance. I have all of my service work completed there which is where they really shine. My adviser is Rader Evan’s. Cannot say enough good things about him. He goes above and beyond. I’ll continue to do business here!
I had great service everyone very helpful and efficient. Completed all repairs I. A timely manner Luis Morales and Jessica did an amazing job
Luis was very helpful. He took the time to explain everything. I felt good after leaving the dealership.
This was my first experience with BMW. Omar took excellent care of me. Love the customer service experience. I will definitely tell all my friends and family.
Best service, very professional and customer service oriented, was in and out on time! Will continue with them
I had an amazing experience with Cheryl. She was very personable, knowledgeable, and she kept me informed throughout the process. Cheryl made my experience as a customer easy and enjoyable. Thank you so much!
I had a great experience at BMW of Clear Lake. A special thank you to Mr. Anh Dang, who made my experience truly exceptional. He was extremely professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from beginning to end. I genuinely felt that he cared about making sure I was happy with my purchase. I highly recommend Mr. Anh Dang to anyone looking for an excellent car-buying experience!
I always have a great experience bringing my car here for service. They’re quick, organized, and do a really good job keeping me updated throughout the process. A special thanks to Harry Fernandez, my service advisor. Harry is always professional, friendly, and easy to work with. He makes sure my car is taken care of promptly and keeps me informed along the way. Really appreciate Harry and the entire BMW service team. Great service and communication every time!
Outstanding service from my service writer. Service side that is a different outcome, one of the rims was damage which I’m assuming the socket used to install the wheel studs scrape the rim. I’m thinking I’m paying BMW quality service they would have wiped down the rims after the work was done. But it wasn’t. I’m a bit disappointed.
Great customer service. I informed service techs of my concerns and they were able to help. My vehicle rides like new.
For the record my amplifier nuance was handled by a Straight shooters Nick Strehl during the absence David Tyson and no issues! I Highly recommend their Service write up which was effortless as usual. Can't go wrong with BMW of Clear Lake BMW
Excellent services. Very professional staff. The waiting area is also very inviting. They also provided Uber rides for drop-off and pick up. My service advisor Harry is really good.
Matt Parra was very helpful and professional. I always receive excellent service at BMW Clear Lake. Thank you
Provide exceptional service for my car. I had a recall on a part that wasn’t in stock, so they picked it up from who had it in inventory to complete the work. .
I love everything about this BMW dealership they have excellent customer service ! Definitely coming back!
Anh was excellent in helping me lease my 2026 BMW 330I. It was very hot outside & he brought each car i test drove up to the door.
Handled most of the negotiations via Email & Text which helped to keep the dealership time to a minimum. Response time.was reasonable. Worked with me on both the trade and new car pricing.... Car was ready for pick when I arrived. Chris in Tech walked me through the basics, Signed the paperwork with Josh and was out in less than an hour.
I love bringing my car to the Clear Lake Bmw dealership David Tyson has been helping me for quite a long time though and my service is always first class. Because of this, I am thinking of buying another BMW and that’s because I have a good Service Advisor thank you, David Tyson Bmw.
Nice clean a good Dearler to stop by recommend to whoever try out This Dearler.
Very professional, courteous, no pressure, Knowledgeable of their products. Made car purchase very pleasant I am extremely pleased.
100/10. I definitely recommend. Steven DeLeon was very professional and knowledgeable. Justin!! No words, he is my guy...He definitely makes it happen. They both made sure I got what I wanted. I drove 45min just to do business at this dealership. Go see them if you're looking for a BMW. I love my car!! Thank you
Took 2016 740i in for a/c warranty work. My service advisor (William Russell) worked diligently with warranty service to ensure repairs were covered and subsequently paid. Warranty company initially denied claim suggesting they couldn’t determine “point of failure”. William Russell submitted all necessary proof that was finally accepted. William was professional, courteous and knowledgeable throughout the entire process. (3weeks).. Great follow up and resolution. 5 STARS for sure..
Very nice people around, from the salesman Joe in the Mini showroom and Nathaniel in the sales office.
Matthew P was very helpful with all my questions Answered back in a timely manner
Salesman was friendly and helpful. There was no pressure to buy a car. Overall great experience.
My experience with Mr. Jamel Russell, service advisor, was elite as always! Im starting to understand! BMW= Excellence!!!
The service is always excellent and they are very good about communicating the status of your vehicle and any repairs and costs associated with them.
helpful and apologetic for the extra time it took to get the car back to me also offered to take me home during my wait time
Harry Fernandez is a great blessing in the service department. Everything was prompt, effective & efficient.
Radar consistency provides great service, clarity in communication and responses that help you make decisions. Always professional, courteous and friendly.
Manager and Advisor handled all well! Thanks for ensuring excellent service. Thanks to both Jonathan and Rader.
I’ve always had a great experience at BMW clear lake. My service advisor (Luis Morales) is outstanding!
I have been coming to BMW Clearlake for many years and once again my experience with the service advisor Cheryl was great I will continue to return!
This place has been an amazing store, from diagnostics to extremely detailed and lengthy services everything has been amazing and steady in completion 10/10 best dealership I’ve ever dealt with.
Rader, Johnnathan, Nick, and the team at BMW Clear Lake are efficient, detailed, and thorough.
Always a pleasure to have my BMW serviced here! Service advisor William Russell is excellent, and it's easy to make an appointment. The free Uber ride back & forth is great.
Jamel did a fantastic job of taking care of our 640 convertible. Thanks, until we see you again!!!
Work was for an oil change and it was done. Further assessment found 3 other issues.
Sam and the dealership was amazing! They are honest and transparent! Sam made sure to explain everything up front and made sure I understood everything! The customer service all around was top notch and I will definitely be returning!
Reliable and professional service is standard at this dealership. My advisor is always knowledgeable and communicates well with me. The lounge area is clean and comfortable.
The Service representative, Rader Evans, was very knowledgeable and easy to work with. I would recommend him and this dealership for BMW repairs
Rader is always a pleasure to work with. Rader is knowledgable, friendly, helpful and goes above and beyond for the customer.
I had an excellent service experience at the dealership. Jamel was professional, courteous, and kept me informed throughout the entire process.
Jessica provided stellar customer service as always! She is always cheerful, helpful and goes the extra mile!
Great staff. Loaner vehicle. Car returned on time. Maintenance completed per my requests. Excellent work!
The team Made the process easy and low stress. So excited to have our new BMW
Outstanding sales and customer service. Every service experience has gone above and beyond and exceeds expectations.
Pleasant and easy, will return in the future, the salesperson was very pleasant and informative.
Great service! Service advisor was very informative and applied discounts where applicable. All my bmw service is performed here.
My service technician was excellent! He was thorough, made sure my car was ready as soon as possible, and followed all my instructions correctly.
Wow wowie very good, I love BMW of clear lake they’re the best. Would go again
Dealership has always been knowledgeable, convenient, clean, and goes above and beyond for it’s customers.
Alyssa was great! Friendly and accommodating. I also enjoyed the detailed video by Brandon the tech. Great service will definitely return!
We have always had excellent service here and choose this dealership for service over the Houston area and where we bought our car!
Diana was a great help and really made the experience smooth and easy. BMW clear lake I would recommend to anyone.
This is the 4th or 5th car I have purchased and the dealership has been exceptional to do business with from Sales to Service!
Justin McGaughey, General sales manager reached out to me about a problem I had and took care of it promptly and to my satisfaction. That is the service you would expect from an upscale BMW dealer. I will be back next time! Thank you Justin! 2
David is always very helpful, knowledgable and gets the job done despite 1997 BMW parts shortages.
Rader Evans always provides top level customer service. As a customer, his attentiveness to my vehicle from checking in to the maintenance process to vehicle pickup makes me feel like I’m his only client. His quick & thorough response to inquiries keeps me at ease while my vehicle is in the shop and there after as he always reassures me he personally confirms the work being performed. Personally speaking, Rader is the main reason I have the confidence to continue to bring my vehicle to Clearlake. His professionalism, work ethic, & vehicle knowledge is superior.
Dwayne and Nathaniel succeeded in helping me secure my dream deal. Thank you so very much!
The dealership’s Artificial Intelligence scheduled a safety recall service for my vehicle that, unbeknownst to me, had already been performed. So while I was there, I asked that a problem with my convertible top be investigated. They diagnosed and repaired the issue within a couple of hours. What could have been a blank trip turned out to be very productive. Thanks, BMW of Clear Lake!
This was my first time to visit this dealership but had previously leased vehicles from dealership personnel when they were with Advantage BMW -Midtown. My visit was very efficient as they had already identified a vehicle that I might be interested. The pricing was very fair, in line with my lease of three years ago. Will definitely go back to BmW -Clear Lake in the future.
I like it! They did a great job and saved me money on oil change!
Took my X5 in for routine service. The process of making the appointment was efficient and easy thru my BMW App. When I arrived for my scheduled appointment the check-in process was great. The service advisor (Rador) was professional, courteous and knowledgeable. He kept me informed of the timeline of the service. When my vehicle was ready for pickup I received a detailed video of the service technician summarizing the service on my vehicle. Highly recommend Clearlake BMW Service.
The service is always quick and my advisor Mr. Russell communicates clearly and lets me know what is a priority for my vehicle.
Friendly service and attention to detail. Service personnel were friendly and knowledgeable. Car was returned clean.
Over the past three years we have used Clear Lake BMW. When available we ask for David Tyson, a seasoned Service Advisor. His recommendations are always spot on. He takes the time to explain what service component needs to be done and also if additional steps are advisable. He always has been professional, courteous, and knowledgeable. The work performed by the mechanic team is always quality work, as you would expect from BMW. This is our fifth BMW vehicle. Thank you,
Great customer service! Luis was very polite and kept me advised as to the status of my vehicle
Excellent group to work with i told them what I was looking for my sales guy found it on a boat coming to the states and he got it for me as soon as he received the vehicle he let me know he had the car at the dealership I went in the financing was fast and easy I was out of there in less then an hour awesome group to work with
Excellent service, completed the work in a timely manner. Diana was so helpful and clarified all my questions.
Great service from Jordan! He made the car buying experience easy for me. Thanks. Jordan.
I want to take a moment to recognize Luis at BMW for the outstanding service he provided. He listened very carefully to my needs, was patient, and made sure everything was handled in a way that was easy for me to manage. The entire experience was smooth, stress-free, and very professional from start to finish. It’s rare to find someone who truly listens and makes the process feel simple, but Luis did exactly that. I really appreciate his help and would highly recommend working with him to anyone visiting BMW.
Salesperson (Nita) was very knowledgeable. This is a low pressure dealership with no pressure to buy. I enjoyed looking at the cars and sales people were there if I needed any assistance. Yes I did buy a car....very satisified.
Could not be better, fast efficient and knowledgeable! Kept me informed on everything needed or not and explained pricing.
Great service from Jessica at BMW of Clearlake, very friendly, polite, and knowledgeable. Go see her.
Great service I believe my advisor was named Harry F ,at clear lake made the experience again very easy and informative,very convenient
The dealership is always clean and efficient. I was really impressed with Jessica as she assisted me with look at a few new cars I'm interested in purchasing while my current car was being serviced.
James was polite, friendly and a pleasure doing business with , I would definitely recommend bmw clear lake for your bmw needs !!!
Good experience good service and fast people really friendly and I recommend Harry he is good person 👍 💯
Cheryl was great to work it . Great service fast and efficient.
Cheryl was amazing. She wasn’t my initial service specialist but she came in and handle things very well.
Reviews & Testimonials | BMW of Clear Lake
