BMW of Clear Lake Reviews & Testimonials
Looking for testimonials and reviews about BMW of Clear Lake? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Very friendly and professional Mr Ang Dang. Should offer better snacks for customers. You don’t feel rushed.
Mr. Randy Stine, who is General manager and Ms. Shona, who is a client advisor are kind and professional. Their kindness and professional skill made me feel better and purchased the BMW car. If i consider to purchase another BMW in future, it will be largely due to kindness and professional skill of Mr. Randy Stine and Ms. Shona.
Rader was my Service Advisor and he’s awesome! All aspects of customer service covered. Good size showroom, customer waiting area and on location inventory. Thanks
Take care of their customers. Service writer was very good. Got the car back in one day.
We had a great experience purchasing a car at BMW of Clearlake. Sam was east to work with and made us feel like more than just a sale. Based on this experience we would highly recommend BMW of Clearlake and Sam.
The staff were very helpful and informative. Joshua made sure everything was handled efficiently and effectively!
Destiny communicated consistently and was able to get the requested work complete when asked - very professional
Harry is always ready, and willing to help with my services needs. Very attentive. Very pleasant to deal with.
Service appointment easily made. Loaner car provided. Work completed properly. All personnel were professional and courteous.
Since I was coming from out of town I contacted service advisor Alyssa Munoz and she agreed to order a sensor and reserve a tire for replacement On my arrival at the service entrance she informed me that she had the items and explained the charges. While I waited in the lounge the work was performed as well as a multipoint inspection and wash.
Good service. The battery on my 330i died yesterday and I had no trouble getting an appointment on short notice. My car was ready when promised and I did not have any issues after picking it up. Good job!
Great service and it was super easy to schedule the appointment. I drive right up and I am happy!
Great service and personal care every time I visit the dealership. My service provider always goes the extra step to answer my needs. Rader Evans has always listened to me and ensured I was taken care of.
Your service at BMW is great. They never lie about anything. I’ve been going for 13 years. I’ve had four different BMWs. I’ve never had a problem with any of my cars. I never had a problem with the service advisor. He’s always accurate on time.
As always, excellent and professional job. Harry Fernandez knows how to go extra mile a provide amazing services covering all details. Thank you
Very professional very clean very courteous explained work to be done on vehicle very clear, great job all around ..
Joshua Shives. Top-notch service, follows a straightforward approach, making the deal seamless. He sent me the carfax, provided detailed information through clear video clips and pictures. Dealers usually state that car sales can only be talked out physically in the dealership. We did every doc electronically with his guidance and he kept me notified. Bought the vehicle from him remotely through text messages the same business day. Within 5 mins, I got the keys to the vehicle. After service-care is great, Joshua was really responsive. Joshua stays on top with technology when most dealers follows a traditional setting. 11/10. Keep it going!
I can't recommend BMW of Clear Lake enough! My very seasoned car buying Dad was even impressed with our experience and how smooth everything went. Kevin was our salesman, and I highly recommend him! Our finance manager was stellar too. We felt very taken care of! 10/10 recommend!
Everything was handled efficiently & professionally. Matt took care of dealing with extended warranty & delivered as promised
Quick service, always available for my questions and super friendly staff. There is a reason why I keep choosing bmw and this is it.
Had the car front and alignment done pick the car up a steering wheel was not straight. It still pulled to the right we brought it back 2 1/2 months later and had to pay for another front alignment my opinion that is not proper protocol.
Excellent service! Friendly and professional. Anh did a great job along with Antony and Justin!
Fast and Excellent Service! Service Advisor-Alyssa M. Was Always updating me thru the whole process and was very Knowledgeable on what was going on !!!
Clear Lake BMW has always taken very good care of my vehicles. They have honored commitments and keep me up dated when my car is with them. I have also purchased 6 BMW’s from them over the years. That has always been an easy prosess. Cheryl in service has taken great care of my vehicles over the years
Very professional and kind. They go above and beyond to ensure customer satisfaction. Will always take my vehicle to this location.
This dealership is always clean and luxurious, with well manicured, professional, and knowledgeable staff members.
Matt was extremely helpful. The service area was nice and clean. I would recommend the service department of BMW to surrounding areas.
Fabulous dealership. Everyone is so helpful, knowledgeable and welcoming. Our salesman was exceptional! I couldn’t be happier with this dealership.
I had a really great experience with the BMW service department. Luis was professional, organized, and friendly. The process was seamless from start to finish, and it was clear they have everything in place to provide excellent customer service.
Man this place is the best I love getting my car serviced here so much.
Great job! Honest and quick work. Great communication on the process and completion eatimate. Thanks
Rader was very responsive and persistent in following up with parts that needed to be ordered for repairs and finding work around for parts on long delivery times. Worked well with me. He gets my top rating.
They do work on modified BMWs and took the time to get it back on the road through the service center in the same day.
The people over at BMW Clear Lake are amazing! The receptionist, Samantha, was so sweet and answered all of my questions. The service is awesome!
I have gone to other dealership and this by far is the best one. We always use Radar as our Service Advisor. He know his stuff and it's always a pleasure to work with him.
Honest, fair and stay in their knowledge range. This is what earned my loyalty. Know what routine services they are competing with from independent and smaller service providers and adjust prices accordingly.
My experience with BMW of Clear Lake over the past several years has been extremely positive, including my most recent encounter on 8/31/26. I’ve purchase two vehicles from them which was a good experience…including finance. I have all of my service work completed there which is where they really shine. My adviser is Rader Evan’s. Cannot say enough good things about him. He goes above and beyond. I’ll continue to do business here!
I had great service everyone very helpful and efficient. Completed all repairs I. A timely manner Luis Morales and Jessica did an amazing job
Luis was very helpful. He took the time to explain everything. I felt good after leaving the dealership.
This was my first experience with BMW. Omar took excellent care of me. Love the customer service experience. I will definitely tell all my friends and family.
Best service, very professional and customer service oriented, was in and out on time! Will continue with them
I had an amazing experience with Cheryl. She was very personable, knowledgeable, and she kept me informed throughout the process. Cheryl made my experience as a customer easy and enjoyable. Thank you so much!
I had a great experience at BMW of Clear Lake. A special thank you to Mr. Anh Dang, who made my experience truly exceptional. He was extremely professional, knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from beginning to end. I genuinely felt that he cared about making sure I was happy with my purchase. I highly recommend Mr. Anh Dang to anyone looking for an excellent car-buying experience!
I always have a great experience bringing my car here for service. They’re quick, organized, and do a really good job keeping me updated throughout the process. A special thanks to Harry Fernandez, my service advisor. Harry is always professional, friendly, and easy to work with. He makes sure my car is taken care of promptly and keeps me informed along the way. Really appreciate Harry and the entire BMW service team. Great service and communication every time!
Outstanding service from my service writer. Service side that is a different outcome, one of the rims was damage which I’m assuming the socket used to install the wheel studs scrape the rim. I’m thinking I’m paying BMW quality service they would have wiped down the rims after the work was done. But it wasn’t. I’m a bit disappointed.
Great customer service. I informed service techs of my concerns and they were able to help. My vehicle rides like new.
For the record my amplifier nuance was handled by a Straight shooters Nick Strehl during the absence David Tyson and no issues! I Highly recommend their Service write up which was effortless as usual. Can't go wrong with BMW of Clear Lake BMW
Excellent services. Very professional staff. The waiting area is also very inviting. They also provided Uber rides for drop-off and pick up. My service advisor Harry is really good.
Matt Parra was very helpful and professional. I always receive excellent service at BMW Clear Lake. Thank you
Provide exceptional service for my car. I had a recall on a part that wasn’t in stock, so they picked it up from who had it in inventory to complete the work. .
I love everything about this BMW dealership they have excellent customer service ! Definitely coming back!
Anh was excellent in helping me lease my 2026 BMW 330I. It was very hot outside & he brought each car i test drove up to the door.
Handled most of the negotiations via Email & Text which helped to keep the dealership time to a minimum. Response time.was reasonable. Worked with me on both the trade and new car pricing.... Car was ready for pick when I arrived. Chris in Tech walked me through the basics, Signed the paperwork with Josh and was out in less than an hour.
I love bringing my car to the Clear Lake Bmw dealership David Tyson has been helping me for quite a long time though and my service is always first class. Because of this, I am thinking of buying another BMW and that’s because I have a good Service Advisor thank you, David Tyson Bmw.
Nice clean a good Dearler to stop by recommend to whoever try out This Dearler.
Very professional, courteous, no pressure, Knowledgeable of their products. Made car purchase very pleasant I am extremely pleased.
100/10. I definitely recommend. Steven DeLeon was very professional and knowledgeable. Justin!! No words, he is my guy...He definitely makes it happen. They both made sure I got what I wanted. I drove 45min just to do business at this dealership. Go see them if you're looking for a BMW. I love my car!! Thank you
Took 2016 740i in for a/c warranty work. My service advisor (William Russell) worked diligently with warranty service to ensure repairs were covered and subsequently paid. Warranty company initially denied claim suggesting they couldn’t determine “point of failure”. William Russell submitted all necessary proof that was finally accepted. William was professional, courteous and knowledgeable throughout the entire process. (3weeks).. Great follow up and resolution. 5 STARS for sure..
Very nice people around, from the salesman Joe in the Mini showroom and Nathaniel in the sales office.
Matthew P was very helpful with all my questions Answered back in a timely manner
Salesman was friendly and helpful. There was no pressure to buy a car. Overall great experience.
My experience with Mr. Jamel Russell, service advisor, was elite as always! Im starting to understand! BMW= Excellence!!!
The service is always excellent and they are very good about communicating the status of your vehicle and any repairs and costs associated with them.
helpful and apologetic for the extra time it took to get the car back to me also offered to take me home during my wait time
Harry Fernandez is a great blessing in the service department. Everything was prompt, effective & efficient.
Radar consistency provides great service, clarity in communication and responses that help you make decisions. Always professional, courteous and friendly.
Manager and Advisor handled all well! Thanks for ensuring excellent service. Thanks to both Jonathan and Rader.
I’ve always had a great experience at BMW clear lake. My service advisor (Luis Morales) is outstanding!
I have been coming to BMW Clearlake for many years and once again my experience with the service advisor Cheryl was great I will continue to return!
This place has been an amazing store, from diagnostics to extremely detailed and lengthy services everything has been amazing and steady in completion 10/10 best dealership I’ve ever dealt with.
Rader, Johnnathan, Nick, and the team at BMW Clear Lake are efficient, detailed, and thorough.
Always a pleasure to have my BMW serviced here! Service advisor William Russell is excellent, and it's easy to make an appointment. The free Uber ride back & forth is great.
Jamel did a fantastic job of taking care of our 640 convertible. Thanks, until we see you again!!!
Work was for an oil change and it was done. Further assessment found 3 other issues.
Sam and the dealership was amazing! They are honest and transparent! Sam made sure to explain everything up front and made sure I understood everything! The customer service all around was top notch and I will definitely be returning!
Reliable and professional service is standard at this dealership. My advisor is always knowledgeable and communicates well with me. The lounge area is clean and comfortable.
The Service representative, Rader Evans, was very knowledgeable and easy to work with. I would recommend him and this dealership for BMW repairs
Rader is always a pleasure to work with. Rader is knowledgable, friendly, helpful and goes above and beyond for the customer.
I had an excellent service experience at the dealership. Jamel was professional, courteous, and kept me informed throughout the entire process.
Jessica provided stellar customer service as always! She is always cheerful, helpful and goes the extra mile!
Great staff. Loaner vehicle. Car returned on time. Maintenance completed per my requests. Excellent work!
The team Made the process easy and low stress. So excited to have our new BMW
Outstanding sales and customer service. Every service experience has gone above and beyond and exceeds expectations.
Pleasant and easy, will return in the future, the salesperson was very pleasant and informative.
Great service! Service advisor was very informative and applied discounts where applicable. All my bmw service is performed here.
My service technician was excellent! He was thorough, made sure my car was ready as soon as possible, and followed all my instructions correctly.
Wow wowie very good, I love BMW of clear lake they’re the best. Would go again
Dealership has always been knowledgeable, convenient, clean, and goes above and beyond for it’s customers.
Alyssa was great! Friendly and accommodating. I also enjoyed the detailed video by Brandon the tech. Great service will definitely return!
We have always had excellent service here and choose this dealership for service over the Houston area and where we bought our car!
Diana was a great help and really made the experience smooth and easy. BMW clear lake I would recommend to anyone.
James was polite, friendly and a pleasure doing business with , I would definitely recommend bmw clear lake for your bmw needs !!!
Good experience good service and fast people really friendly and I recommend Harry he is good person 👍 💯
Cheryl was great to work it . Great service fast and efficient.
Cheryl was amazing. She wasn’t my initial service specialist but she came in and handle things very well.
Quick and friendly service!
Reviews & Testimonials | BMW of Clear Lake
